Shipping Policy
1. Overview
At Joyful Pets LLC, we are committed to providing fast, reliable, and affordable shipping across the USA. This policy outlines our shipping process, estimated delivery times, costs, and other important details to ensure a smooth shopping experience.
By placing an order on joyfulpetsllc.com, you agree to the terms outlined below.
2. Shipping Locations
🚚 We currently ship within the United States only
🏝️ Shipping to Hawaii, Alaska, and U.S. territories may have longer delivery times and additional fees
📦 We do not offer international shipping at this time
3. Processing & Delivery Times
🕒 Order Processing Time:
Orders are typically processed within 1-2 business days
Orders placed on weekends or holidays will be processed on the next business day
🚀 Estimated Delivery Times:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days
Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, carrier delays).
4. Shipping Costs
💰 Standard Shipping: Free on all orders over $50
📦 Orders under $50 will have a shipping fee calculated at checkout
⚡ Expedited and Express shipping options are available at an additional cost
5. Tracking Your Order
🔍 Once your order has shipped, you will receive a tracking number via email
📦 Use the tracking number to monitor your package in real time
📩 If you do not receive tracking information within 48 hours of placing your order, contact us at Info@joyfulpetsllc.com
6. Lost, Stolen, or Delayed Shipments
📦 If your package is delayed, check your tracking information and allow additional time for delivery
🚨 If your package is marked “delivered” but you did not receive it:
Check with your neighbors or building management
Wait 24 hours (sometimes carriers mark items as delivered before actual arrival)
Contact the shipping carrier for assistance
📩 If your package is lost or stolen, reach out to us at Info@joyfulpetsllc.com. While we are not responsible for lost or stolen shipments, we will do our best to assist you
7. Damaged Items in Transit
🚛 If your order arrives damaged, please follow these steps:
📸 Take clear photos of the damaged item and packaging
📩 Email us at Info@joyfulpetsllc.com with your order number and issue details
✔️ We will work quickly to replace or refund the damaged item
8. Shipping Restrictions
⛔ We do not ship to P.O. Boxes, APO/FPO addresses, or international locations
🚛 Some large or heavy items may have additional shipping fees, which will be displayed at checkout
9. Order Changes & Cancellations
🚫 Orders can only be canceled or modified before they are shipped
📦 If your order has already shipped, you can request a return following our Refunds & Returns Policy
10. Contact Us
If you have any shipping-related questions, feel free to reach out!
📧 Email: Info@joyfulpetsllc.com
📞 Phone: +1(917)574-3470
🌍 Website: joyfulpetsllc.com
🐾 At Joyful Pets LLC, we strive to deliver happiness to you and your furry friends—fast and hassle-free! 🐾
Ця політика забезпечує чітку та зрозумілу інформацію про доставку. Якщо потрібно щось змінити або додати – повідомте мене! 😊🚚